Credit Card
In 2005, SST expanded its asset servicing capability to third-party
credit card servicing.
- Key services provided include:
Collections, call center, customer service, statements, fraud protection, card products
Core processing services necessary to run a card portfolio—
• Authorizations
• Posted monetary transactions
• Monthly cycling
• File creation
• Data storage
Management and execution of complex customer service processes—
• Fraud research
• Chargebacks
• Settling with the associations
E-business services—Execution, maintenance and hosting of
a web site to receive payments and handle cardmember service
Remittance services—Lock box and related services to process
payments
Optional processing services—
• Output operations (statement, plastic and letter
production)
• Fraud products
• Data warehouse services
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